About Us

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Welcome to the Richmond General Practice Alliance (RGPA), we are  a professional network of all NHS GP practices in Richmond upon Thames. With 25 member practices, we collectively serve approximately 205,000 registered patients.

Established in October 2014, we are a Company Limited by Shares, with ownership held by our member practices based on their patient list size. Simply put, we are the practices, and the practices are us.

RGPA was formed to address the well-documented challenges facing General Practice by fostering mutual support, collaboration, and innovation. While we work together where it benefits both GPs and patients, we also respect the independence of individual practices, allowing them the freedom to develop services tailored to their unique patient communities.

Since our foundation, RGPA has built a strong reputation for delivering large-scale innovation in both clinical services and healthcare technology. We have successfully secured government funding to transform General Practice, with many of our initiatives now being adopted nationally. Our pioneering work in healthcare technology has earned national recognition, setting new standards for patient access and service delivery.

At RGPA, we are fast, forward-thinking, and committed to positive, practical change. While we drive system-wide improvements, we also provide direct support to our member practices, helping them enhance resilience, develop services, and improve patient care at a local level.

We are RGPA, and our mission is simple: making healthcare better—for GPs, for patients, and for our community.

Our Vision

We believe that collaboration is the key to strengthening General Practice in Richmond upon Thames. As the federation representing all NHS GP practices in the borough, we share a geographical footprint with Richmond ICB and the London Borough of Richmond upon Thames. This alignment enables us to work seamlessly across the healthcare system, enhancing patient care, improving services, and creating new opportunities for our members.

Large-scale collaboration like this is rare in General Practice, but it has allowed us to deliver innovative, population-based care—services that were previously only available in hospitals or community settings. By working together, we have secured funding to support our member practices, introduce new clinical services, and provide vital resources such as staff training, legal and HR support, and cost-saving initiatives.

As the unified voice of General Practice in the borough, we advocate for our members in key decision-making forums, ensuring their interests are heard at every level. Our scale also allows us to build strong partnerships with community services, secondary care providers, and the third sector. Through our formal Joint Venture—Richmond Community Healthcare in Partnership (RCHiP)—we work closely with Hounslow and Richmond Community Healthcare NHS Trust to develop and integrate new services that directly benefit both GPs and patients.

By working together, we are shaping the future of Primary Care in Richmond—ensuring it remains resilient, innovative, and sustainable for years to come.

Our Values

The RGPA exists to

  • Support and strengthen General Practice in Richmond
  • Support Practices to maintain existing income streams
  • Support Practices to generate new income streams
  • Support Practices by reducing or paying costs
  • Support our ICB to meet its objectives
  • Be robust enough to survive NHS reorganisations

Modern Slavery Act 2015

RGPA ensures that our staff can identify, respond appropriately, and can report concerns in line with local and national policy on Modern Slavery . We do this by providing a range of policies and procedures, namely:

· Modern Slavery and Human Trafficking Policy and Procedure

· Safe guarding Children, Policy and Procedure

· Safe guarding Adults Policy and Procedure

· Whistle Blowing Policy and Procedure

· Recruitment policies Policy and Procedure

· Freedom to speak up Policy and Procedure

Carbon reduction

Richmond GP Alliance Limited is fully committed to achieving net zero by 2045 across all of our business areas. We understand the importance of the need to address climate change and, by taking responsibility for our actions, we intend to reduce our carbon footprint and contribute to environmental sustainability.

As a small business we have not previously measured our emissions and we are not yet required to report. Should the contract value exceed the threshold for reporting we will work to comply with the requirements of GOV.UK PPN 06/21,

We will however

· Work closely with our landlords to invest in energy-efficient technologies, renewable energy sources and sustainable infrastructure to minimize our operational carbon emissions

· Use sustainable procurement practices, ensuring that our supply chains support our commitment to net zero.

· Through collaboration with our suppliers to encourage responsible sourcing and reduce the environmental impact of our products and services.

· We will work with our staff, service users and stakeholders to increase awareness and the adoption of sustainable practices.

Richmond General Practice Alliance Limited Registered in England and Wales No 9290833

26 Upper Teddington Road, Hampton Wick, KT1 4DY